Something isn’t working
Tell us what happened and what you expected. Please avoid including journal content you do not want us to see.
Report a problemJourno Support
How can we help?
For the fastest diagnosis, open Journo and go to Settings → Help & feedback. The app can attach the version and device details needed to investigate—never the text of your journal.
Suggest an improvement
Share a feature or workflow that would make Journo more useful to you.
Request a featureSubscriptions and refunds
Journo subscriptions are billed by Apple. You can view, change, or cancel them in iPhone Settings → your name → Subscriptions. For a refund request, use Apple’s Report a Problem service.
Restore a purchase
Use the Restore purchases button in Journo Settings or on the Premium screen while signed into the Apple account that made the purchase.
Privacy or deletion request
Read our Privacy Policy for entry deletion and data-handling details. To make a broader request, use the problem form above and choose the privacy-related option or write “Privacy request” at the beginning.